FAQ

For Support please emails: support@sporteluxe.zendesk.com

What is The Kit?

We want you to look and feel your best! This box delivers 6-7 full size discovery products across our core categories.

How does The Kit work?

This is a quarterly subscription box, so you will get your goodies 4x a year, ships out each quarter. As a luxe member you will be notified of the shipping date.

What’s Inside The Kit?

We don’t like to brag but we’re lucky enough to get our mitts on the latest and greatest in health and wellness before most—and that’s what you’ll find stocking the e-shelves at Sporteluxe and in The Kit. Whether it’s ingestible beauty, lifestyle products or this season’s best makeup, you’ll find it here.

Why are there Limited number of the Luxe memberships?

These are not your everyday products- Due to the exclusive nature of the brands and products we are restricted by volumes that we have access to0. 

 How much does it cost?

Premium Membership: $4 a month, no hidden fees.

Luxe Membership: $59.00. This includes The Kit delivery 4x a year, shipping costs and monthly membership. No hidden fees.

How does billing work?

Luxe Membership: You will get billed on the same day you signed up.  You will be notified of your shipping date each season.

Premium membership: There is no deadline, you can sign up at anytime.

Are there shipping restrictions?

Yes, at this stage we only ship the Sporteluxe Kits in the United States.

How can I cancel my subscription?

Premium Membership: You can cancel your subscription at any time. This can be done via manage subscription in your account 

Luxe Membership: you have to cancel before the 21 days before the Kit is shipping out.

How do I receive a refund?

The Premium Membership will not be refunded for that month and will not be prorated if your membership is terminated early. For further inquiries please email support@sporteluxe.zendesk.com

Can I sign up for just one box?/How do gifts work?

Just head to the E-Commerce section and  where you can find individual Kits